Website Terms of Use

These Website Terms of Use (“Website Terms”) apply whenever you access, browse or use premiergetawayclub.com and its associated webpages, forms and website features (the “Site”). By using the Site, you agree to comply with these Website Terms. If you do not agree, please stop using the Site.

These Website Terms govern use of the Site only. Travel bookings, competitions, promotions or other specific services may have separate terms. Where separate terms apply, they will govern that activity. Our Booking Conditions take precedence over these Website Terms in relation to a confirmed or proposed travel booking.

You may use the Site for personal, lawful purposes, including viewing our travel experiences, making genuine enquiries and registering your interest.

You must not:

• break any applicable law or encourage unlawful activity;
• use the Site fraudulently, impersonate another person or submit information you are not authorised to provide;
• introduce malware, viruses or other harmful technology;
• attempt to gain unauthorised access to the Site, its server, connected systems or information;
• carry out a denial-of-service attack, scrape the Site at unreasonable scale or interfere with its operation or another user’s access;
• use automated systems to extract, reproduce or train a commercial product on Site content without our written permission, except where such activity cannot lawfully be restricted; or
• use the Site or its content to mislead travellers, pass yourself off as Premier Getaway Club or suggest an unauthorised partnership or endorsement.

Misuse may lead to suspension of access and may be reported to relevant authorities where appropriate.

Submitting an enquiry, requesting a brochure, joining a Priority List, completing a form or registering your interest:

• does not create a travel booking or guarantee a place;
• does not require payment unless clearly stated;
• does not guarantee a particular destination, itinerary, date, price, room or inclusion; and
• allows us to contact you about the specific request and, where you have validly opted in or the law otherwise permits, relevant marketing.

Priority access means that we intend to provide information or booking opportunities before wider public release where practicable. It does not guarantee availability, the lowest price or acceptance of a later booking request.

A booking is confirmed only when Premier Getaway Club has accepted it, issued written booking confirmation and received the payment required at that stage. Website submission or automated acknowledgement alone is not acceptance unless it expressly says that the booking has been confirmed.

Before booking, please read the trip page, quotation, pre-contract information and our Booking Conditions. The person making a group booking must have authority to act for every named traveller and must ensure they receive the relevant documents.

We take reasonable care to keep the Site accurate and useful. However, travel products change frequently. Destinations, itineraries, images, suppliers, facilities, schedules, departure dates, prices, availability and inclusions shown on the Site may be indicative and may change before a booking is confirmed.

A “from” price is the lowest price available for the stated basis when published and may depend on date, room type, occupancy, group size, supplier availability and optional services. We will provide the applicable price and material information before you are bound by a booking.

Obvious typographical, technical or pricing errors do not oblige us to supply a service at the incorrect price. If we identify an error before confirmation, we will correct it and give you the choice whether to proceed on the corrected basis. Changes after confirmation are governed by our Booking Conditions and applicable law.

Photographs and videos illustrate the destination or type of experience but may not show the exact room, vessel, venue, conditions or services provided on your departure unless expressly stated.

General destination, entry, health, safety, weather and travel information on the Site is provided for guidance and may become outdated. It is not legal, medical, immigration, insurance, financial or other professional advice tailored to your circumstances.

You remain responsible for checking current official requirements relevant to you, including passport, visa, vaccination, health, insurance and entry rules. We will provide information we are legally required to give and any specific assistance included in your booking.

The Site and its text, itinerary descriptions, design, layout, branding, logos, graphics, brochures, downloads, photographs, video, software and other content are owned by or licensed to Ventora Group Ltd and are protected by intellectual-property law.

You may view the Site and print or download a reasonable extract for your personal, non-commercial use. You must retain ownership notices and must not modify the extract.

Without our prior written permission, you must not reproduce, republish, sell, distribute, commercially exploit, create derivative materials from, frame or systematically extract Site content. Permission to use third-party material must be obtained from its relevant owner.

“Premier Getaway Club,” its logo and associated branding may not be used in a way that suggests an affiliation, approval, agency or partnership that we have not authorised in writing.

You are responsible for ensuring that information you submit is accurate, lawful and not misleading and that you are authorised to provide it. Do not submit unlawful, defamatory, threatening, abusive, discriminatory, infringing or malicious material.

You retain ownership of original material you submit. You give us a non-exclusive, royalty-free permission to use, reproduce and share it only as reasonably necessary to respond to your request, administer your booking, operate the Site or use a review or image under any separate permission you have granted.

Submitting a photograph, review or social-media post does not automatically give us permission to use it in marketing. Where marketing permission is required, we will obtain it separately.

Personal information is handled under our Privacy Policy.

You may link fairly and lawfully to our public homepage or another public page, provided the link:

• does not damage our reputation or take unfair advantage of it;
• does not falsely suggest association, approval or endorsement;
• does not frame or reproduce the Site within another website; and
• does not appear on a website containing unlawful or seriously harmful content.

We may ask you to remove a link where it does not meet these conditions. Clubs, coaches and partners must follow any separate brand or partnership agreement governing use of our name and materials.

The Site may contain links, embeds or tools provided by airlines, hotels, activity suppliers, social networks, payment providers or other independent organisations. Links are provided for convenience and do not automatically mean that we endorse or control the external website or all of its content.

When you use a third-party website or enter a separate contract directly with another provider, its terms and privacy policy apply. We are not responsible for an independent third party’s website merely because we link to it. This does not reduce any responsibility we have for services included in a package we organise under our Booking Conditions and applicable package-travel law.

We aim to keep the Site available and secure but do not promise uninterrupted or error-free access. We may temporarily restrict, suspend or change the Site for maintenance, security, technical, operational or legal reasons.

We take reasonable security precautions, but cannot guarantee that the Site will always be free from bugs or malicious code. You should use appropriate device security, updates and backups. If you discover a suspected vulnerability, please report it privately to us and do not exploit or publicly disclose it before we have had a reasonable opportunity to investigate.

We are responsible for losses you suffer that are a foreseeable result of our breach of these Website Terms or our failure to use reasonable care and skill. We are not responsible for losses that were not caused by us or were not reasonably foreseeable when you used the Site.

The Site is intended primarily for personal and consumer use. If you use it for a business purpose, we are not responsible for business losses such as loss of profits, revenue, contracts, opportunity, anticipated savings, goodwill or business interruption, except where liability cannot lawfully be excluded.

We are not responsible merely because the Site is temporarily unavailable, or for the independent content or operation of a third-party website. Nothing in this clause limits responsibility we have expressly accepted under a confirmed booking or which the law places on us as organiser.

Nothing in these Website Terms excludes or restricts liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• breach of statutory consumer rights that cannot lawfully be excluded or restricted; or
• any other liability that the law does not allow us to exclude or restrict.

Nothing in these Website Terms affects your statutory rights as a consumer.

Our Privacy Policy explains how we collect and use personal information. Our Cookie Policy explains the cookies and similar technologies used on the Site and how you can manage your choices.

We may update these Website Terms to reflect changes to the Site, our business, security requirements or applicable law. The current version and its updated date will be published here.

Changes apply to use of the Site after they are published. They do not retrospectively change the terms of an already confirmed travel booking. Any changes to a confirmed booking are governed by the Booking Conditions and applicable law.

If a court finds part of these Website Terms unlawful or unenforceable, the remaining provisions will continue to apply so far as legally possible. If we do not enforce a provision immediately, that does not mean we have waived our right to enforce it later.

No person other than you and Ventora Group Ltd has a right to enforce these Website Terms under the Contracts (Rights of Third Parties) Act 1999.

These Website Terms and any non-contractual dispute arising from them are governed by the laws of England and Wales.

If you are a consumer resident in England or Wales, the courts of England and Wales have jurisdiction. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts. If you live elsewhere, you may have mandatory rights under the law of your country of residence which these Website Terms do not override.

Different governing-law or jurisdiction provisions may apply to a travel booking under our Booking Conditions.